Gaming is entertainment — not stress or loss. Khala Ghar wants you to stay healthy and happy at all times. On this page you'll find all our protection tools, guidelines, and support resources.
If you answered "yes" to any of these, read the guidelines below or contact our support team.
Responsible Gaming means treating gaming as a limited, controlled source of entertainment — not as a livelihood or a way to manage stress. Khala Ghar believes that a happy, healthy player is our best member. That's why we don't just want to entertain you — your overall well-being matters just as much to us.
Responsible gaming isn't about strict restrictions. It's about playing mindfully — setting a budget with intention, sticking to time limits, and having the courage to take a break when you need one. At Khala Ghar, our responsible gaming framework rests on three core pillars — Awareness, Control and Support।
Online gaming is growing rapidly in Bangladesh, and so is the risk of addiction. Khala Ghar wants every member to have a clear understanding of these risks and to stay protected. That's exactly what this page is here for.
Building a few simple but effective habits is key to playing responsibly at Khala Ghar. Follow the guidelines below to keep gaming enjoyable at all times.
Before you start playing, decide how much you're willing to spend today. Set this limit from money that's separate from your household expenses. Once rent, groceries, and your children's education costs are covered, a small portion of what's left can be your entertainment budget.
Decide in advance how long you'll play each day. Set a timer on your phone. When it goes off, log out — that's it for the day. It may feel difficult at first, but this habit is what keeps you healthy in the long run.
Gaming addiction develops gradually — not overnight. That's why it's important to keep a regular check on your own habits. At Khala Ghar, we want to be clear: if you notice any of these signs, seek help right away.
If any of the above signs apply to you, it's not a sign of weakness — it's simply a signal that you need support. Our team is ready to help you, without any judgment.
Khala Ghar gives every member powerful tools to stay in control of their gaming. They're completely free to use and can be activated at any time.
| Tool Name | How to | How to activate |
|---|---|---|
| Deposit Limit | Set Daily / Weekly / Monthly Maximum Deposit | Account Settings → Set Limits |
| Loss Limit | Automatically stops you once a set loss amount is reached | Account Settings → Set Limits |
| Session Time Limit | Auto Logout After Session Time | Profile → Time Management |
| Reality Check | Hourly Time & Spend Reminders | Profile → Notification Settings |
| Cooling-Off Period | Taking a break from 24 hours up to 30 days | Contact Support |
| Self-Exclusion | 3 months to permanent account closure | Contact Support |
Log in to your Khala Ghar account and click on the profile icon.
Look for the "Responsible Gaming" option in your account settings.
Choose the type of limit you need — deposit, loss, or time — and enter the amount.
Click the Save button. The limit takes effect immediately and a confirmation will be sent to your email/SMS.
Self-exclusion is the most powerful protection tool available. If you feel you need an extended break, activate self-exclusion. During this period, you will not be able to log in or make deposits on Khala Ghar.
Self-exclusion is nothing to be embarrassed about — it's actually a sign of courage. Knowing your limits and acting on them is a mark of maturity. Khala Ghar always respects this decision.
Khala Ghar strictly prohibits gaming by anyone under 18. Date of birth verification and KYC are mandatory at registration. Any minor who creates an account using false information will have that account closed and all transactions voided.
Gaming addiction doesn't just affect the individual — it impacts the whole family. When family members stay aware and step in at the right time, problems can be resolved much sooner.
Remember, addiction is a health condition — not a moral failing. The compassion and patience of family is the greatest strength in overcoming it.
For any questions about responsible gaming at Khala Ghar, requests to set limits, or self-exclusion, our support team is always ready to help — without judgment.
Your privacy matters deeply to us. All support requests are kept strictly confidential.
We believe safe gaming is the best gaming. To protect every member, we provide the following features.
Set your own limits across three dimensions: deposit, loss, and time. Lowering a limit takes effect immediately; increasing one requires a 24-hour waiting period.
You will be automatically logged out when your session time is up. You'll also receive hourly reality-check reminders.
Starting from 3 months with no upper limit — self-exclusion is completely free for any duration. It cannot be cancelled before the period ends.
Age verification is mandatory during registration and the KYC process. Accounts found to belong to users under 18 are closed immediately.
Reach us anytime via live chat or email. Our specialist team will assist you without judgment.
View your full gaming and transaction history. Analyze your own habits and take action when needed.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, it cannot be increased before the specified period ends.
Gaming will automatically stop once you've lost a set amount. Protect yourself from further losses in the heat of the moment.
Automatically logs you out after a set time. Helps break the habit of losing track of hours while gaming.
A pop-up every hour will let you know how long you've been playing and how much you've spent.
A temporary break from 24 hours up to 30 days. Access is automatically restored once the period ends.
3 months to permanent — fully deactivate your account. No option to cancel before the period ends.
Safety is our top priority at Khala Ghar. Register today and enjoy the platform with all our protection tools at your disposal.
For players aged 18 and above only. Play responsibly.